Shipping & Delivery Policy
We don’t ship anything. There’s no box, no courier, nothing that can get lost on the way. What we deliver is a confirmation, an itinerary, and a guide (host) waiting for you in Rishikesh. Here’s exactly how and when.
Three things, all digital or in person
Sent by email, the instant your payment goes through. Nothing is posted or couriered. There is no physical ticket to wait for.
A downloadable PDF brochure of your trip, and the day-by-day plan inside your confirmation. Save it, print it, or just keep it on your phone.
Delivered in person, by your guide (host), in Rishikesh: the actual experience you booked, not a package that can go missing in transit.
Booked a custom trip, or a wellness retreat you’re still shaping? The digital confirmation still arrives the same way, instantly and by email. Your guide (host) then reaches out personally to confirm the exact day-by-day schedule before your trip begins. Nothing about that changes what’s written above: it’s still a conversation and a person, never a parcel in transit.
Didn’t receive your confirmation? Check your spam folder first. It’s the most common reason. Still nothing after a few minutes? Message us on WhatsApp with your name and payment time, and we’ll sort it out directly; nothing here is automated beyond your control. For what happens if your trip itself needs to change or be cancelled, see our Cancellation Policy.